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Developing information for the Web requires a focus on meeting
user needs. To accomplish this, our methodology involves six elements
and these six continuously on-going processes:
- Planning: Defining the target audience, purpose, objectives, and policies for information development and use.
- Analysis: Check technical construction of web with validation tools; evaluate information consistency and verify correctness of domain information.
- Design: Separate information into page-sized chunks; connect pages along routes of use and user thinking; provide information, context, and navigation cues; create a consistent look and feel.
- Implementation: Create an extendible directory and file structure; use HTML tools where helpful; use templates for supporting consistent look and feel; check implementation in various browsers.
- Promotion: Target publicity releases for general Web audiences, potential users, and current users; follow online community norms and practices; innovatively connect with users to meet their needs.
- Innovation: Continuously and creatively work for improvement to meet user needs; use testing, evaluation, and focus groups to shift and change web's content as user needs change.
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